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Quality Support

Koa Consulting strives to reinvent the meaning of customer support.  To do this we work quickly and efficiently to respond to every client's request. 

  • Fast turnaround times
  • Phone support options
  • We don't outsource support

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Support Expired?

Has your support contract expired?  We provide some of the best customer service around, but can only do so if you have an ongoing support plan with us.  We offer several easy and affordable ways to have ongoing support and maintenance for your website.

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Technical Support Request

Please use this form if you need assistance with your website or any of the services that are provided by KOA Consulting.  We are able to receive your support requests 24 hours a day, but please keep in mind that our regular office hours are 9 AM - 5 PM Monday through Friday.

To help speed things along, and keep time down to a minimum, if this is regarding a problem with your website or any of the services we provide, please make sure you have sent us the following details:

  • Your website domain name
  • A detailed description of the problem(s) and an
    explanation of how to reproduce it
  • Additional contact information so that we can reach you by phone if requested

Please note that we can only provide support for clients that have an active support plan. 
Need to reactivate your support plan?  Click here to view your options for renewal >

Request for Technical Support

Your Name:*
Phone Number:*
Email Address:*
Domain Name:*
Do you have a support plan?*
Yes, give me priority support!
No, and I understand this request may incur billable time.
Description of Problem:*

Please be as detailed as possible.

* Required field

 
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