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Technical Support and Maintenance Plans

We provide quality technical support and maintenance for all of the website products and services we offer. Would you like to get more training or additional assistance with updating your website? Most of our clients will need this at some point, so we are happy to assist. We have several support plans available, and also offer custom support options as well. If you feel your needs are not met through the options listed below please contact us today so that we can get an idea of your specific needs and give you a custom quote.

Silver Support Plan

Our standard support plan is great for those that want to have us available to make regular changes to their website. Also includes email support for helping you make edits too!

  • Turnaround time within 24 hours guaranteed! Turnaround time is guaranteed to be within 24 hours during normal business days
  • 4 email support requests per month An email support request is one where you need advice in making edits to your website
  • 30 minutes of phone support or website maintenance

Download our billing agreement and get started NOW!

Silver Support Plan

Gold Support Plan

Our preferred support plan for those that need regular updates to their website to keep it dynamic and looking fresh! Also great for those that need unlimited email support.

  • Turnaround time within 24 hours guaranteed! Turnaround time is guaranteed to be within 24 hours during normal business days
  • 8 email support requests per month An email support request is one where you need advice in making edits to your website
  • One hour of phone support or website maintenance

Download our billing agreement and get started NOW!

Gold Support Plan

Platinum Support Plan

Our deluxe support plan for those that want to be sure their website is always up-to-date and that you receive our priority technical support service!

  • Priority support - get help FAST! Priority Support is guaranteed to receive a response and in most cases resolving the issue within 8 hours during normal business days
  • Unlimited email support requests per month An email support request is one where you need advice in making edits to your website
  • Two hours of phone support or website maintenance

Download our billing agreement and get started NOW!

Platinum Support Plan

Email-Only Support Plan

Our most basic support plan is great for those that are still learning how to use our Content Management System and have questions about how to do common tasks.

  • Be confident as a webmaster knowing you can get help when you need it!
  • Up to 4 email support requests per month An email support request is one where you need advice in making edits to your website
  • Turnaround time within 24 hours guaranteed! Turnaround time is guaranteed to be within 24 hours during normal business days

Download our billing agreement and get started NOW!

Email-Only Support Plan

 
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