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Support Expired?

Has your support contract expired?  We provide some of the best customer service around, but can only do so if you have an ongoing support plan with us.  We offer several easy and affordable ways to have ongoing support and maintenance for your website.

Home Support Frequently Asked Questions General Questions and Answers
General Questions and Answers PDF Print E-mail

  • What does Koa Consulting do?

    Koa Consulting provides high quality, professional, and personalized website design, graphic design, Internet marketing, and a host of cutting edge web technologies.


  • What are your business hours?

    Our normal office hours are between 9:00 a.m. and 5:00 p.m Monday through Friday.  We are closed on weekends and holidays.


  • What is the best way to contact Koa Consulting?

    We are very responsive to email inquiries, and have a very short turnaround time for a response (within minutes or hours, not days).  We are also accessible by telephone, and will be happy to answer any and all questions you may have during regular business hours. Contact Us

  • Will my website be accessible by anyone on the internet?

    Yes. Once your site is completed and goes live, it will be accessible by anyone using the Internet. Though some restrictions apply depending on Country and Internet Service Provider.

  • Can people search for my site on search engines like Google or Yahoo?

    Yes. Furthermore, if your site includes our Search Engine Optimization (SEO) package, then your site will be designed, organized, and submitted to the search engines so that it will rank much higher on relevant keyword searches.

  • What is this Content Management System (CMS) that you offer?

    All of our websites come with a custom tailored CMS which enables you to edit, add, or remove content from your website anywhere with an internet connection. If you can use Microsoft Word or other simple word processing programs, then you can manage your website’s content.

  • Can I sell products on my website?

    Yes. We offer an online store feature for our websites. We set everything up for you, and then you can manage the products yourself through the CMS if desired. You can also accept instant online payments through a Paypal account which we also setup for you.

  • Who can manage my website once it is completed?

    The short answer is YOU! With our Content management system that is built into almost all of our websites, you can make changes to your content, add images, and maintain an online store so long as you have a computer and an internet connection. Though, if you are like many business owners and do not have time or resources to update the site yourself, we offer ongoing support/update plans, where you give us your content, tell us where you want it and we will make the additions for you.  We also offer guidelines on how to have an effective website strategy, read it here >

  • Can Koa Consulting redesign or redo my current website?

    Yes. We can migrate your current website over to our CMS based design and redesign any aspect of your website you desire.

  • Do I need to provide all of the material/content for my website?

    No. If you are simply too busy or do not wish to come up with all of the content for your website, then you can employ our copywriting services. We also work closely with professional photographers who can do any photographing you may need for your website content and design.

  • What is SEO?

    SEO is an acronym for Search Engine Optimization. To put it simply, SEO is an Internet Marketing Strategy which focuses on editing and organizing website content in order to make it more relevant to Search Engines, thus improving search results for your website. (Google, Yahoo, MSN, etc…).  

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